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Institutional Effectiveness Plan: Distance Learning

Mission:

To provide information technology support and services to Montgomery Community College, to strive to effectively utilize technology resources in the most cost-effective manner, and to strive for professional development through education and application of skills.

2009-2010 Assessment Outcomes & Use of Results

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, that are consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Objectives: Assess current online offerings and project new/expanded programming that might utilize online alternatives for delivery.
Action Plan:
  1. Coordinate planning more closely with Assoc. Deans and V.P. of Instruction
  2. Provide greater level of awareness of online resources available for course content creation
  3. Continue to broaden scope of course offerings through Continuing Education
Assessment Strategy:
  1. New course offerings
  2. Courses under development
Assessment Outcomes: Twelve new academic courses developed. Twenty new Continuing Ed. Courses developed for EMD.
Use of Results: Continued expansion of Con. Ed to include police recertification courses
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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.
Division Goal: Provide facilities, staffing, and services that support educational program delivery.
Objectives: Provide access to technologies that meet current and future instructional programming needs.
Action Plan:
  1. Review LMS options – i.e. Moodle, Angelfire, Google
  2. Implement four secure wireless points at appropriate access points
  3. Implement Netbooks beta initiative
  4. Strengthen video access capabilities
  5. Deploy or upgrade multimedia technologies in classrooms
Assessment Strategy:
  1. Technology Team annual report findings
  2. Implementation of wireless technologies.
  3. Deployment of netbook technology in classroom and Library
Assessment Outcomes:
  1. Moodle still not a viable alternative due to cost to implement.
  2. Wireless implemented.
  3. Netbook project deployed in Library only due to LSTA grant guidelines.
  4. Mobile NCVIP deployed and utilized. 5. Six additional classrooms equipped with multi media.
Use of Results:Continue to review LMS options. Roll Netbook project into research classrooms in year #2.
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College Goal: Provide an environment that supports employing and retaining a quality faculty and staff and promotes enhanced student learning, achievement, and development.
Division Goal: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.
Objectives: Provide opportunities for distance learning faculty and all staff to develop professionally.
Action Plan:
  1. Implement ongoing course management system trainings for faculty
  2. Implement trainings for Office 2007  and Blackboard
  3. Encourage faculty and staff participation in technology-related conferences
  4. Design and deploy series of video “how-to” training activities
  5. Encourage growth of Bb supplemented and hybrid courses
Assessment Strategy:
  1. Professional development log for all faculty
  2. Professional development log for all faculty
  3. Communicate to faculty potential instructional technology conferences
  4. Review of online training site for all employees
  5. Growth in number of supplemented and hybrid courses
Assessment Outcomes:
  1. Ongoing application trainings held
  2. Budget constraints eliminated travel to conferences, but Bb webinars were deployed and used by faculty.
  3. How-to videos created as part of projects required in classroom.
  4. Growth in supplemented courses overwhelming.
Use of Results: Continue training as required for new versions of Bb. Deploy How to videos via web site. Continue to explore options for hybrid courses.

Institutional Effectiveness Plan
2010-2011

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, that are consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Program Goals: Support and enhance workforce development and job skills needs.
Objectives: Assess current online Continuing Education offerings and project new/expanded programming that might utilize online alternatives for delivery.
Action Plan:
  1. Assist Continuing Education in determining various recertification needs in the workforce.
  2. Assist in development of online courses.
  3. Train instructors as needed.
Person(s) Responsible:
  1. Assistant Dean of Distance Learning
  2. Dean of Continuing Education
  3. Coordinator, Customized Training & HRD
Anticipated Date for Achieving Objective: Ongoing through June 2011
Assessment Strategy: Number of courses developed; number of courses deployed.
Budget Needs to Accomplish Objective: All – Regular State Budget
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.
Division Goal: Provide facilities, staffing, and services that support educational program delivery.
Program Goals: Position instructional resources and supportto most-effectively serve student and faculty needs.
Objectives:
  1. Review and adjust student sign in system in Computer Lab in order to determine categorical, hardware and software, staffing and hours needs.
  2. Redefine computer lab as a campus technology support area for faculty and students.
Action Plan:
  1. Review various software-driven, sign in applications
  2. Determine hardware needs to deploy.
  3. Re-name Computer Lab to better identify its resources.
  4. Develop and deploy a strategy to market the newly-defined area to faculty and students.
  5. Establish dedicated area for faculty support and training.
Person(s) Responsible: Assistant Dean of Distance Learning, Computer Lab staff
Anticipated Date for Achieving Objective: December 2010
Assessment Strategy: New system in place.
Budget Needs to Accomplish Objective: Regular state budget.
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Provide an environment that supports employing and retaining a quality faculty and staff and promotes enhanced student learning, achievement, and development.
Division Goal: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.
Program Goals: Provide successful and effective support for all online learners.
Objectives: Implement comprehensive study of online Student Services and develop online resources as required by SACS accreditation criteria.
Action Plan:
  1. Participate in State Online Services SACS Study Team
  2. Review MCC’s compliance based on study outcome; work with Student Serv. to develop compliance.
Person(s) Responsible: Assistant Dean of Distance Learning, Student Services Representatives, MCC’s SACS Liaison
Anticipated Date for Achieving Objective: May, 2011
Assessment Strategy: Review of MCC’s online Student Services resources by MCC SACS Liaison.
Budget Needs to Accomplish Objective: Regular State Budget
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Provide an environment that supports employing and retaining a quality faculty and staff and promotes enhanced student learning, achievement, and development.
Division Goal: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.
Program Goals: Provide cutting edge technology for instructional delivery where best utilized.
Objectives: Provide opportunities for distance learning faculty and all staff to develop professionally.
Action Plan:
  1. Implement ongoing course management system trainings for faculty
  2. Continue trainings for Office 2007 and Blackboard v8&9
  3. Encourage faculty and staff participation in technology-related conferences
  4. Design and deploy series of video “how-to” training activities
  5. Encourage growth of Bb supplemented and hybrid courses
  6. Set up Faculty Media PC in the Adjunct Faculty Office to be used for development of multi-media components for online courses.
Person(s) Responsible: Director of Distance Learning/Faculty Professional Development
Anticipated Date for Achieving Objective: May, 2011
Assessment Strategy:
  1. Professional development log for all faculty
  2. Professional development log for all faculty
  3. Communicate to faculty potential instructional technology conferences
  4. Review of online training site for all employees
  5. Growth in number of supplemented and hybrid courses
  6. PC set up used by faculty. Log of usage (and 1-on-1 training) kept.
Budget Needs to Accomplish Objective: Regular State Budget
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011

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