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Institutional Effectiveness Plan: Networking Technology

Mission:

The mission of the Networking Technology Program is to provide students a foundational program of study and practice that enables them to pursue careers in the field of network administration in small enterprise networks. The department seeks to achieve this mission by three objectives. The first objective is to impart knowledge and skills needed in a dynamic technology that qualifies them for entry level positions. The second objective is to provide opportunities for students to develop their abilities to think critically, and reason logically. The third objective is to nurture students and help them in job placement and/or prepare them for four year institutions. For students taking computer information technology courses outside the program, it will provide instructional programs and services that meet the needs of other curriculum programs.

2009-2010 Assessment Outcomes & Use of Results

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Provide a real world environment for various networking activities
Objectives: Create a more secure environment for students to perform networking activities
Action Plan: Coordinate with IT Dept. to remove access to MCC’s network except for Internet access
Assessment Strategy: The MCC production network will have zero interruptions from learning activities conducted in lab 142.
Assessment Outcomes: As of 3/15/2010, there has been one interruption to the MCC production network caused by a student in Lab 142.
Use of Results: The Network & Academic Systems Administrator did isolate Lab 142 from the MCC production network, but a student entered an incorrect domain name during a lab activity. CIT Instructors will monitor students more closely in the future when working with domain names.
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Increase community awareness of MCC’s CIT and NT programs
Objectives: Increase enrollment in the CIT and NT programs
Action Plan:
  1. Coordinate with Student Activities Coordinator to choose event(s) to attend
  2. Document referrals
  3. Add CTS 125 W1 to Huskins course offerings for Spring 2010
Assessment Strategy: Contacts will be documented and follow-up letters mailed. Number of high school students enrolled in CTS 125 W1 for Spring 2010 will be documented.
Assessment Outcomes: CIT Instructors attended the Peach Festival. No referrals were collected. The Associate Dean of Business Technologies attended Farmer’s Day. Again, no referrals were collected. At the time this IE plan was drafted, it was too late to add CTS-125-W1 to Huskins offerings for Spring 2010.
Use of Results: This objective will be carried forward to the 2010-2011 IE Plan. CTS 125 W1 and CTS 130 W1 will be added to the Huskins offerings for 2010-2011. The CIT Instructors will attend selected event(s) to try to collect referrals.
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Update equipment in computer lab 142
Objectives: Provide technology that supports multiple configurations needed for various CIT/NT courses
Action Plan:
  1. Purchase SATA switches
  2. Purchase extra SATA hard drives
  3. Install SATA switches and extra HDDs in 12 computers in Lab 142 (ties in with item #4 in CIT IEP)
Assessment Strategy: Time to switch from one configuration to another will be cut by 50%. (With the current setup, it typically takes around 5 to 7 minutes to switch configurations.)
Assessment Outcomes: Students can switch from one operating system to another through the virtual technology software; they no longer have to switch cables inside the computer. This prevents ESD damage to the new computers and prevents us from wasting instruction time. Time to switch typically takes around 2 minutes or less because of merely having to boot up a virtual machine.
Use of Results: We saved $2,430 by using free virtual technology software. We will continue using virtual machines, but we will probably need a RAM upgrade in the new computers because of the heightened memory requirements of Windows 7. The RAM upgrade will be included in the 2010-2011 IE Plan.

Institutional Effectiveness Plan
2010-2011

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Update instructional materials for curriculum courses
Objectives: Pilot test Course Technology’s SAM software available for CIS 110 textbook
Action Plan:
  1. Obtain SAM key codes for students in seated CIS 110 course
  2. Require students to complete lab assignments online
  3. Collect feedback from students about their experiences with SAM
Person(s) Responsible: CIT Program Head, CIT Senior Instructor
Anticipated Date for Achieving Objective: May 2011
Assessment Strategy: One hundred percent of students will be able to log in and navigate SAM simulations.
Budget Needs: Minimal – Cengage has agreed to provide 15 SAM codes free of charge for pilot testing purposes.
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Increase community awareness of MCC’s CIT and NT programs
Objectives: Increase enrollment in the CIT and NT programs
Action Plan:
  1. Develop web site highlighting improvements to CIT/NT curriculums over past two years to show prospective students what we have to offer and why they should choose to major in CIT at MCC
  2. Distribute cards containing web site URL to high school business students
  3. Add CTS 125 W1 and CTS 130 W1 to Huskins course offerings for Spring 2011
Person(s) Responsible: CIT Program Head, CIT Senior Instructor, Student Activities Coordinator
Anticipated Date for Achieving Objective: May 2011
Assessment Strategy: Contact information received through the “Contact Us” form on the web site will be documented and follow-up letters mailed. Number of high school students enrolled in CTS 125 W1 and CTS 130 W1 for Spring 2011 will be documented to aid in planning for offering additional Huskins courses.
Budget Needs: Minimal
Assessment Outcomes: Will be completed by May 2011
Use of Results: Will be completed in May 2011
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College's service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide facilities, staffing, and services that support educational program delivery
Department Goal: Update equipment in computer lab 142
Objectives: Provide technology that supports multiple configurations needed for various CIT/NT courses
Action Plan:
  1. Reimage Lab 142 computers to ensure fresh start for Fall 2010
  2. Continue testing VMWare Player and Sun VirtualBox in courses that require separate installations of various operating systems
  3. Upgrade memory in Lab 142 computers to maintain acceptable performance when running Windows 7 virtually
Person(s) Responsible: CIT Program Head, CIT Senior Instructor
Anticipated Date for Achieving Objective: May 2011
Assessment Strategy: Document the number of operating systems installed for each course and the virtual technology used for each.
15 Kingston Memory - 2 GB - DIMM 240-pin - DDR2 RAM chips @ $65 each = $975
Assessment Outcomes: Will be completed by May 2011
Use of Results: Will be completed in May 2011

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