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Institutional Effectiveness Plan: Occupational Programs

Mission:

To promote economic development by training and retraining a viable workforce through occupational and adult basic education and human resource development and to support cultural and personal enrichment in the community.

2009-2010 Assessment Outcomes & Use of Results

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.
Objective: Increase number of Career Readiness Certificates and qualified workforce in our service area.
Action Plan:
  1. Promote Career Readiness Certificate attainment in Adult Education, Human Resources Development, W.I.A. participants, local governments, and local businesses.
  2. Hire part-time permanent Occupational Extension (O.E.) Coordinator to work with local business, within the college and with Economic Development to provide current and prospective industry with a qualified workforce.
  3. Incorporate CRC attainment and job profiling as part of Customized Training Programs.
  4. Assist Montgomery County Schools incorporate Career Readiness Certificates into the Career and Technical Education Programs.
  5. Work with the Department of Corrections to offer WorkKeys at Southern to allow Increase the number of O.E. classes offered at Southern to benefit inmate close to release.
  6. Develop HRD Connections for Career Readiness Certificate attainment and HRD Classes (KeyTrain) for Basic Skills.
Assessment Strategy:
  1. Show an increase in Career Readiness Certificates in the county.
  2. HRD/CRC/Customized Training Program Director working with Economic Development to help recruit industry and increase in FTEs.
  3. Approved Customized Training Program inclusive of budget for job profiling and CRC attainment.
  4. Submitted or awarded grant to implement CRC into the Career and Technical Education Programs.
  5. HRD classes at Southern utilizing WorkKeys.
  6. HRD Connections developed and available for Basic Skills students.
Assessment Outcomes:
  1. Was not successful in the promotion of CRC in adult education, local government, and local businesses, but did incorporate in HRD & WIA.
  2. Position was obtained.
  3. Attempted, but no new business industry has come in the county.
  4. Did go into West and East Montgomery to test. 63 students achieved a certificate.
  5. No funding available for this project.
  6. Classes were made available for Basic Skills classes
Use of Results:
1. & 3. Will continue to look for companies to promote CRC.
2. OE coordinator position to continue.
4. Dialogue continues between schools and college regarding CRC
5. Will continue to look for funding.
6. Classes will continue to be offered.
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Department Goal: Respond to service area economic trends by providing continued training and/or upgrading current workforce needs and by pursuing new programming in potential expansion areas.
Objective: Increase number occupational training opportunities to increase the qualified workforce in our service area.
Action Plan:
  1. Expand O.E. courses, HRD courses and SBC seminars to alternative energy industries and distance learning audience.
  2. Increase offerings that contribute to CEU needs for professional certification renewal (i.e. Emergency Medical Dispatchers, Emergency Medical Services personnel, Teachers CEUs, Real Estate license via SBC.
  3. Increase the number of O.E. classes offered at Southern to benefit inmate close to release.
  4. Increase part time Receptionist/Data Entry Technician from part time permanent to full time permanent to handle increases in EMS and SBC courses.
  5. Increase the EMS classes offered in Occupational Extension by hiring a part-time EMS Coordinator. Market online classes to promote growth.
  6. Replace CPR mannequins.
  7. Build a mock cell for DOC training of cell extraction.
  8. Purchase a Fresh Air Suit for Auto Body to better protect students while painting vehicles.
Assessment Strategy:
  1. New or improved courses targeted at alternative energy companies and distance learning audiences adding to FTEs.
  2. New or improved courses approved for CEU value for targeted professional certifications adding to FTEs.
  3. O.E. classes at Southern adding to FTEs.
  4. Receptionist/Data Entry Technician position upgraded to full time permanent
  5. Increase in FTEs for EMS programs.
  6. New CPR mannequins.
  7. New cell completed and DOC class improved.
  8. New suit received and available for students.
Assessment Outcomes:
  1. We have more agencies taking EMS classes and EFD (Fire) classes will be offered. HRD focused on traditional industry and instructional methods. SBC did offer classes through Progress Energy.
  2. EFD classes will start in July. Courses were offered for teachers to earn CEUs but due to the increased tuition and economic conditions, these classes did not run. Real-estate classes were offered.
  3. Classes at SCI stayed the same as last year due to space and availability.
  4. No – due to budget restraints
  5. No – due to budget restraints
  6. CPR mannequins were purchased
  7. Cell was built
  8. Fresh suits not purchased yet.
Use of Results:
1 & 2. Will continue to offer and add to as needed.
3. Pending offerings of curriculum classes, will be able to expand in future
4 & 5 Will continue to look for more funding
6 & 7 Will be used
8. Hope to purchase next physical year.
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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Department Goal: Promote educational and training programs for industry and local communities within the college service area by using their facilities to satisfy their training needs when possible.
Objective: Work with community to access programs desired in various areas of the college service area. Increase number of off campus by 5%.
Action Plan:
  1. Partner with JobLink and Small Business Center to visit companies to determine their training needs and promote training on site.
  2. Promote HRD and Community Service classes in various areas of the county as such as Multi-media Art.
Assessment Strategy:
  1. Classes offered to benefit companies in our service area.
  2. KeyTrain license secured for HRD classes offered and Community Service classes available in various locations.
Assessment Outcomes:
  1. The Coordinator of Customized Training & HRD and the JobLink Director visited several business sites and assessments were made
  2. Classes were offered at Highland. Multi Media Art class was re-started at Highland because the original classroom was no longer available.
Use of Results:
  1. Will continue to partner and visit local area businesses
  2. Will continue to offer classes at various locations.
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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.
Division Goal: Provide facilities, staffing, and services that support educational program delivery.
Department Goal: Incorporate “green” initiatives in facilities planning for current use and future programming needs as appropriate.
Objective : Minimize energy and supply usage.
Action Plan:
  1. Implement 3 Rs mind set, Reduce, Reuse, Recycle, into programs and procedures.
  2. Regularly solicit ideas from staff and instructors to improve their areas of expertise with green initiatives.
  3. Reuse paper in lab printers.
  4. Integrate Green concepts to current O.E. offerings.
Assessment Strategy:
  1. Reduction in overall usage of supplies.
  2. Reduction in overall usage and expense of identified item.
  3. Paper usage down.
  4. O.E. courses include green components.
Assessment Outcomes:
  1. Began with initial exposure to green initiatives
  2. Some dialogue begun
  3. We do reuse and recycle
  4. Due to lower attendance and offerings, minimal integration occurred
Use of Results: Overall use will be ongoing
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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.
Division Goal: Provide facilities, staffing, and services that support educational program delivery.
Department Goal: Access technology equipment to remain current with advanced products.
Objective: Provide new equipment and software to remain current with technology and to meet the training needs of the community and industry in our service area with new technology.
Action Plan:
  1. Upgrade teacher station in computer lab 143 to run both Windows XP and Vista operating systems and both Office 2002 and Office 2007.
  2. Purchase new Smart board, projector and Speakers for Lab 143. Current one will be moved and installed at Highland center.
  3. Rearrange/rewire teacher station, projector station and Smart board to for better viewing by all students.
  4. Upgrade 8 computers in lab 143 with Office 2007
  5. Relocate Smart board and Projector from Lab 143 to Highland Center computer lab.
  6. Replace old monitors in Room 502B, Auto CAD computers with 19” flat screen monitors.
Assessment Strategy:
  1. Upgrade computer and software installed in teacher station.
  2. New Smart board, projector and speakers delivered and installed.
  3. Teacher station, projector and board realigned.
  4. 8 computers upgraded with Office 07.
  5. Smart board, projector and speakers relocated from room 143 and installed at Highland Center computer lab.
  6. Monitors installed in 502B.
Assessment Outcomes: Action Plan numbers 2, 3, and 5 were completed. Numbers 1, 4, and 6 were not completed as the budget was not sufficient.
Use of Results: Will continue to seek funding for needed software and hardware.

Institutional Effectiveness Plan
2010-2011

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College Goal: Develop and implement instructional programs and services, both traditional and distance learning offerings, that are consistent with the assessed needs of the constituent groups in the College’s service area and with state and national standards, including training and retraining of the workforce.
Division Goal: Provide credit and non-credit programming to enhance economic development of the service area.
Objectives: Assess current programming and project new/expanded programming for emerging workforce needs.
Action Plan:
  1. Continue expansion of college presence in service area for Occupational Extension classes such as, small engine at Biscoe, Glass making at Starworks, etc.
  2. Work in the scope of Customized training project to provide training to local industries at their worksites to enhance production skills, safety, and technology.
  3. Provide CRC to Southern Correctional Institution by purchasing a server for KeyTrain.
  4. Promote HRD classes specifically targeting the unemployed and underemployed within the community.
  5. Purchase projector for Southern’s minimum unit to enhance our HRD classes.
  6. A small tiller is necessary for the Horticulture class as it will be used as a learning tool.
Person(s) Responsible: Coordinator of Customized Training, HRD, OE; Dean of  Cont. Ed.
Anticipated Date for Achieving Objective:
  1. May 2011
  2. June 2011
  3. Fall 2011
  4. May 2011
Assessment Strategy:
  1. Classes offered at various sites within our service area.
  2. Number of classes run for business industry utilizing CTP
  3. Increased number of students achieving a certificate through CRC at SCI.
  4. Increased number of HRD classes incorporating CRC within our region.
  5. Projector purchased for students at SCI and used in classroom.
  6. Tiller purchased to enhance students learning at SCI.
Budget Needs to Accomplish Objective:
  1. Instructional cost & equipment/supplies.
  2. Instructional costs and supplies supported by Customized training funds.
  3. Cost of server - $699.00 plus installation
  4. Cost of instructor and CRC certificate
  5. Cost of projector - $349.00
  6. Cost of tiller - $750.00
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Provide facilities for student learning that capitalize on state-of-the-art instructional applications.
Division Goal 2: Provide facilities, staffing, and services that support educational program delivery.
Objectives: Evaluate the local business needs for educational classes to support and maintain said businesses.
Action Plan:
  1. Attend local HR management meeting to discuss with local businesses what is needed to enhance their stability in the county.
  2. Meet individually with companies in our service area assessing their needs with regards to training or re-training.
Person(s) Responsible: Coordinator of Customized Training, HRD, OE
Anticipated Date for Achieving Objective: May 2011
Assessment Strategy:
  1. Training provided for local business and industry.
  2. Training provided that enhances technology and or productivity

Budget Needs to Accomplish Objective:

  1. Travel expense, Money will be based on the scope of training provided.
  2. CTP funds as requested for projects.
Assessment Outcomes: Will be completed in May 2011
Use of Results: Will be completed in May 2011
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College Goal: Provide an environment that supports employing and retaining a quality faculty and staff and promotes enhanced student learning, achievement, and development.
Division Goal: Provide access to and guidance in professional development opportunities to strengthen instructional delivery and to prepare for accreditation initiatives.
Objectives: To provide orientation to all HRD and OE instructors at the beginning of every semester and work insure that all part-time instructors are notified of free or low cost classes on campus and surrounding areas.
Action Plan:
  1. Review Continuing Education requirements with each instructor at the beginning of each semester.
  2. Partner with Richard Hinson for available schedule of classes through the small business center that will enhance training for local industry.
  3. Audit classes to assure that MCC and the community college systems quality standards are met.
Person(s) Responsible: Coordinator of HRD, OE, Customized Training, SBC Director.
Anticipated Date for Achieving Objective: May 2011
Assessment Strategy:
  1. That instruction delivered satisfying the needs of the student and meeting all state and college guidelines.
  2. Classes and seminars taught via SBC at request of local
  3. Email each instructor with time/date of online classes and audit online classes.
Budget Needs to Accomplish Objective:
  1. None or minimal cost of handout copies.
  2. SBC budget
  3. OE budget
Assessment Outcomes: Will be completed in May 2011 and on-going
Use of Results: Will be completed in May 2011 and on-going

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